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This hotel is not reachable on foot from the city centre though it is closed to an old dirty Mall which is nothing to explore. The hotel lobby is fine but the room is smelly with cigars and with small bugs on the bed. They do not have any proper room for family. The food is really tasteless and the price is not friendly. I could taste that the meat was not fresh anymore. They are lots of "working girls" walking around and you see some local men going there for fun.
I do not recommend for anyone traveling with kids or for proper business. Unless you are looking for something "different". Please be wise on giving a review. Dear, Tenants Thanks alot for your Stayed and Trusted during your visited at Pontianak, We are looking forward to be able to serve you again.
I have stayed in g hotel for 2 times ,the staffs are friendly and polite and surprisingly they still remember my name by greet me by the name, they offered me about upgrading my room into Deluxe room which was way more brighter and wider than superior room that I used to stay before in the same price that I booked thru an app. I was really needed safety box that time and the staffs offered me to put it in guess safety box that located in the lobby but It was not convenience for me.
I'm hoping they are going to serve more western food milk etc for breakfast in future. Not at all satisfying The room was small and clean just the bad smell from bathroom ex-hose was bad.. I went to have my breakfast around 8 am, but the food nearly empty and no refill.. Good point for WiFi Room service was quick and not bad taste Sorry for any inconvenienced during your stayed at our property and we are upgrading our management and services, thus we are able to serve you better on your next visit.
I have been a night in the hotel and the staff was not friendly, I think because it is a 2 stars hotel so they only give a limit services regarding their 2 stars. Fortunately, the location is almost closed in the city center such as alun-alun Pontianak and street food. Dear, Tenants We are sorry for any unconvinced cause by particular staff during your visit at Pontianak, We will always keep improving our Services.